Overview

One of Crew's most powerful features is the ability to chat with your AI assistant from any messaging app you already use. Connect your favorite messenger, and you can access all of Crew's tools — email, calendar, web search, document creation — right from your chat app.

Supported Messengers

Messenger	Connection Method	Setup Time
WhatsApp	Pairing Code	~1 minute
Slack	OAuth (Add to Workspace)	~1 minute
Discord	OAuth (Add to Server)	~1 minute
Telegram	Bot Token	~3 minutes
Microsoft Teams	Pairing Code	~2 minutes
LINE	Pairing Code	~1 minute
KakaoTalk	Pairing Code	~1 minute

How Channels Work

When you connect a messenger:

1. Messages you send in the messenger are forwarded to Crew

2. Crew processes your request using all your connected tools

3. The response is sent back to you in the same messenger

It's a private, 1-on-1 conversation between you and your Crew assistant — nobody else can see it.

What You Can Do from Messengers

Everything you can do in the web chat, you can do from a messenger:

• Search the web and get summaries

• Read and send emails

• Check and manage your calendar

• Create documents and files

• Run code and analyze data

• Search your Google Drive or OneDrive

• Set up scheduled tasks

• And more...

Files created by Crew (documents, images, charts) are delivered directly in the messenger conversation.

Channel Limits by Plan

Plan	Max Channels
Free	1
Basic	3
Plus	10
Pro	Unlimited

You can connect multiple channels simultaneously and use them interchangeably. Your conversations on each channel are saved separately, but you can reference conversations from other channels using the cross-channel feature.

Connecting a Channel

1. Go to Messengers in the sidebar

2. Find your messenger and click Connect

3. Follow the platform-specific instructions (see individual channel guides)

4. Once connected, start chatting!

Managing Channels

• Status indicators show whether each channel is connected, pending, or has an error

• Disconnect a channel anytime from the Messengers page

• Reconnect if a channel is disconnected or shows an error

Team Channel Privacy

When you invite Crew to a team or group channel (like a Slack workspace or Discord server), everyone in that channel can chat with Crew together. To protect your privacy, Crew automatically restricts access to personal tools in team channels.

What's Blocked by Default

Tools that access personal data are blocked in team channels:

Category	Tools
Email	Gmail, Outlook
Calendar	Google Calendar, Microsoft 365
Contacts	Google Contacts
Cloud Storage	Google Drive, OneDrive, My Files
GitHub	Repositories, issues, pull requests
Notion	Pages and databases
Message History	Past conversation history

What's Always Available

Non-personal tools work normally in team channels:

• Web search, news, and research

• Image generation and analysis

• Weather, place search, and directions

• Document creation

• Market data

• And more...

Customizing Restrictions

If your team shares an account and everyone should have access to certain tools, you can adjust the restrictions:

1. Go to Messengers in the sidebar

2. Find your team channel and open its settings

3. Toggle which tool categories Crew can access

Note: In private DMs, all tools are always available regardless of team channel settings.

Media Support

Most messengers support sending and receiving:

• Text messages with basic formatting

• Images (photos, generated images, charts)

• Documents (PDF, DOCX, XLSX, etc.)

• Audio (voice messages for transcription)

Exact support varies by platform — see each channel's guide for details.