> For the complete documentation index, see [llms.txt](https://docs.crew.you/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.crew.you/service-connections/microsoft-365.md).

# Microsoft 365

Connect your Microsoft account to unlock Outlook, M365 Calendar, OneDrive, and Microsoft Teams integration. Perfect for organizations that use the Microsoft ecosystem.

## What You Get

| Service           | What Crew Can Do                                          |
| ----------------- | --------------------------------------------------------- |
| **Outlook**       | Search, read, send, reply, organize, and manage emails    |
| **M365 Calendar** | View, create, edit, and delete events                     |
| **OneDrive**      | Search, read, upload, download, and manage files          |
| **Teams**         | List teams/channels, read and send messages, manage chats |

## Connecting Microsoft

1. Go to **Settings** in the sidebar
2. Scroll to **Service Connections**
3. Click **Connect** next to Microsoft
4. Sign in with your Microsoft account (personal or organizational)
5. Review and approve the requested permissions
6. Done!

## Multiple Accounts

Like Google, you can connect multiple Microsoft accounts:

* Work (Office 365 organizational account)
* Personal (Outlook.com / Hotmail)

Set labels and a primary account in Settings.

## Outlook

### Email Management

Outlook integration includes everything Gmail offers, plus folder management:

> "Search my Outlook inbox for emails from the HR department."

> "Read the latest email about the quarterly review."

> "Send an email to the team about the deadline change."

> "Reply to the vendor's email confirming the order."

### Folder Management

> "List all my email folders."

> "Move the invoice email to my 'Finance' folder."

> "Mark the latest email from John as read."

> "Delete the spam email about the conference."

## M365 Calendar

### Viewing Events

> "What's on my Microsoft calendar today?"

> "Show me my meetings for next week."

### Creating Events

> "Schedule a Teams call with the marketing team for Thursday at 10 AM."

> "Create an all-day event on Friday called 'Company Off-site'."

### Managing Events

> "Move my 3 PM meeting to 4 PM."

> "Cancel the sync meeting on Wednesday."

## OneDrive

### File Operations

> "Search my OneDrive for the budget spreadsheet."

> "Read the contents of the project proposal document."

> "Upload this report to my OneDrive."

> "Download the presentation from the shared folder."

### Folder Browsing

> "List the files in my 'Projects' folder on OneDrive."

> "What's in the root of my OneDrive?"

## Microsoft Teams

### Teams & Channels

> "List all my Teams."

> "Show me the channels in the Marketing team."

### Reading Messages

> "Read the latest messages in the #announcements channel."

> "Show me my recent direct messages."

### Sending Messages

> "Post an update to the #general channel: 'The deadline has been moved to next Friday.'"

> "Send a DM to Sarah saying the report is ready."

### Teams Chat

> "List my recent chat conversations."

> "Read my chat with John."

> "Send a quick message to the design team chat."

### Teams Channel Reading (Admin Consent)

To read messages from Teams channels (not just DMs), your organization's admin needs to grant additional permissions:

1. Go to **Settings → Service Connections → Microsoft**
2. Look for the **Teams Read** status
3. If it shows "Not enabled," share the admin consent link with your IT admin
4. Once approved, Crew can read channel messages

## Practical Scenarios

### Office Morning Routine

> "Check my Outlook for urgent emails, show me today's calendar, and summarize any new Teams messages."

### Cross-Platform Research

> "Find the marketing plan on OneDrive, check if there are any related emails in Outlook, and post a summary to the #marketing Teams channel."

### Meeting Follow-Up

> "Read the notes from the Teams meeting chat, draft a follow-up email in Outlook, and save a summary to OneDrive."