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Microsoft 365

Connect your Microsoft account to unlock Outlook, M365 Calendar, OneDrive, and Microsoft Teams integration. Perfect for organizations that use the Microsoft ecosystem.

What You Get

Service
What Crew Can Do

Outlook

Search, read, send, reply, organize, and manage emails

M365 Calendar

View, create, edit, and delete events

OneDrive

Search, read, upload, download, and manage files

Teams

List teams/channels, read and send messages, manage chats

Connecting Microsoft

  1. Go to Settings in the sidebar

  2. Scroll to Service Connections

  3. Click Connect next to Microsoft

  4. Sign in with your Microsoft account (personal or organizational)

  5. Review and approve the requested permissions

  6. Done!

Multiple Accounts

Like Google, you can connect multiple Microsoft accounts:

  • Work (Office 365 organizational account)

  • Personal (Outlook.com / Hotmail)

Set labels and a primary account in Settings.

Outlook

Email Management

Outlook integration includes everything Gmail offers, plus folder management:

"Search my Outlook inbox for emails from the HR department."

"Read the latest email about the quarterly review."

"Send an email to the team about the deadline change."

"Reply to the vendor's email confirming the order."

Folder Management

"List all my email folders."

"Move the invoice email to my 'Finance' folder."

"Mark the latest email from John as read."

"Delete the spam email about the conference."

M365 Calendar

Viewing Events

"What's on my Microsoft calendar today?"

"Show me my meetings for next week."

Creating Events

"Schedule a Teams call with the marketing team for Thursday at 10 AM."

"Create an all-day event on Friday called 'Company Off-site'."

Managing Events

"Move my 3 PM meeting to 4 PM."

"Cancel the sync meeting on Wednesday."

OneDrive

File Operations

"Search my OneDrive for the budget spreadsheet."

"Read the contents of the project proposal document."

"Upload this report to my OneDrive."

"Download the presentation from the shared folder."

Folder Browsing

"List the files in my 'Projects' folder on OneDrive."

"What's in the root of my OneDrive?"

Microsoft Teams

Teams & Channels

"List all my Teams."

"Show me the channels in the Marketing team."

Reading Messages

"Read the latest messages in the #announcements channel."

"Show me my recent direct messages."

Sending Messages

"Post an update to the #general channel: 'The deadline has been moved to next Friday.'"

"Send a DM to Sarah saying the report is ready."

Teams Chat

"List my recent chat conversations."

"Read my chat with John."

"Send a quick message to the design team chat."

To read messages from Teams channels (not just DMs), your organization's admin needs to grant additional permissions:

  1. Go to Settings → Service Connections → Microsoft

  2. Look for the Teams Read status

  3. If it shows "Not enabled," share the admin consent link with your IT admin

  4. Once approved, Crew can read channel messages

Practical Scenarios

Office Morning Routine

"Check my Outlook for urgent emails, show me today's calendar, and summarize any new Teams messages."

Cross-Platform Research

"Find the marketing plan on OneDrive, check if there are any related emails in Outlook, and post a summary to the #marketing Teams channel."

Meeting Follow-Up

"Read the notes from the Teams meeting chat, draft a follow-up email in Outlook, and save a summary to OneDrive."

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